Matty and Abby's Second Placement
Abby and Matty have recently
finished their second six month placements.
Abby
I have just finished my placement
with the Logistics division at EGGER, during this 6 months I worked in both the
Transport and Production Planning departments.
· Pay hauliers.
· Ensure that invoice were processed and paid for
any extra collections and drops.
· Plan which hauliers would cover which
deliveries, taking into consideration their preferences and to ensure
efficiency.
Whilst in Production Planning, I
enjoyed getting to see more of the factory and understand how each line is
planned to ensure that production continues and is done in the most efficient
manner. I also gained an understanding on how the team plan correctly to ensure
that all the raw materials are ready on time to confirm that production is not
affected or held up.
I also had the opportunity to
visit our Barony Site in Scotland, to get an overview of how their production
is scheduled to help ensure that they are able to fully support Hexham’s
requirement for raw board, which is then upgraded.
I enjoyed my time within
Logistics as I was able to learn more about the Production side of the business
and understand how much goes into producing our final product. I developed my
organisational and communication skills as I was talking to hauliers and
members of the Production teams.
I have now just started my
Finance Placement.
I have just completed my
placement within Customer Service.
My time within the Department was
split between 3 different sections;
· Direct customers – this is where we deal with
customers that use our products to make kitchens, bedroom furniture, bathrooms
etc.
· Distribution – in this section we deal with the
large distributors who buy our products in bulk to sell onto smaller companies.
· EGGER Retail Products – This section is slightly
different as it is separate from the rest of the Customer Services department and
only sells the laminate flooring that is produced at our plant over in Brilon,
Germany.
Out of the 3 sections, I spent
the longest time in distribution and was therefore able to take on more
responsibility, which presented a good challenge for me. My responsibilities
included:
· Inputting my customer’s orders onto our system
· Checking to see which products were ready for
delivery
· Raising deliveries to make sure that my
customers received their orders by the date required.
I also dealt with a lot of telephone
enquiries, regarding what products we had in stock and whether specific orders
had been processed and manufactured, queries about prices and whether we offer
(or can produce) certain products.
I met a lot of new colleagues in
Customer Services and also had contact with Production Planning and the
Transport department.
Working in Customer Services has
definitely increased my product knowledge and also helped to improve my ability
to prioritise tasks, as I had to ensure customer orders were put promptly on
the system to ensure that they would be ready for the customer in time. I also
had to ensure that I raised deliveries by a certain time so I had to prioritise
which orders I needed to enter for them to be able to go on the delivery.
I have now finished the rotation
part of my apprenticeship as I have successfully gained the position of
Assistant Management Accountant, which is part of the Controlling team within
Finance. I will write a blog soon regarding my new role.
We hope you have enjoyed this blog and our others throughout 2016.
We will have a lot of new blogs for you coming in the new year but in the meantime we hope you have a great Christmas!
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